IT Skills Inventory

This skills inventory allows you to evaluate the specific information technology skills that you possess. Hiring mangers usually check a similar IT skills inventory list to match your skill set to the specific skills needed in their openings. You can use this IT skills inventory to check your skill set and identify your strength and weakness, and therefore make your strategic career advancement plan accordingly.

1. Application Programming and Development
2. Database Management
3. Network/Server Administration
4. Client/Support Services
5. Geographic Information System Analysis and Management
6. Configuration Management
7. Security Administration
8. Systems Administration
9. Information Technology Administrative Support
10. Hardware
11. Telecommunications
12. Computer Facility Management

1. Application Programming and Software Development

Application programming and development involves designing, developing, testing, implementing, and maintaining mainframe, middle tier, client server, and web-based business software as well as process control applications. Multimedia programming includes programming for electronic publishing and task automation including World Wide Web presentation, CD publication, Kiosk development and similar activities.

Application Development Software

Microsoft Visual Studio
JBuilder
PowerBuilder
Delphi
Oracle Developer
DB2 Developer
FileMaker Pro
IBM VisualAge
BEA WebLogic
IBM WebSphere

Application Programming and Languages

Active X
ASP
C/C++
C#
CICS Command Level
COBOL
Delphi/Pascal
ETL Tools
Fox Pro
HTML
IDMS
Java
Javascript
Job Control Language (JCL)
JSP
NOMAD
OLAP Tools
PERL
PHP
Powerbuilder
RAMIS
SAS
SQL
Visual Basic
Visual Fox Pro
X-based languages (such as XML)

Commercial Off the Shelf Software Packages

SAP
PeopleSoft
JD Edwards
Siebel
Lawson

Web Design and Multimedia Tools

Adobe Acrobat
Adobe Illustrator
Adobe Photoshop
Microsoft FrontPage
Macromedia (formerly Allaire) Cold Fusion
Macromedia (formerly Allaire) Homesite
Dreamweaver
Electronic File Transfer
Linkbot
SharePoint
Streamweaver

2. Database Management

Database administration involves the management of a data repository and user access to this data. The database is frequently multi-user multi-tasking and may consist of many interrelated files spread across multiple platforms and accessed online by a number of users. Database administration involves management of the physical database as well as the applications that utilize the data.

Database Functional Areas

Database Physical Design
Database Logical Design
Database Capacity Planning
Database Data Warehouse Design/Implementation
Database Integrity Maintenance
Database Backup/Recovery
Database Data Dictionary
Database Performance and Tuning

Database Management Software/Environments

ADABAS/Natural
DB2 Database
Essbase
Fourth Generation Language
IDMS
Ingres
Informix
Microsoft Access
Oracle Database
Relational Database (RDBMS)
Microsoft SQL Server
Structured Query Language (SQL)
Sybase

3. Network/Server Administration

Network administration involves supporting, analyzing and monitoring network components and performance to support internal and external network service deliveries. Server administration involves supporting, analyzing and monitoring the (enterprise) server environment and performance to ensure successful information processing and to plan for future internal server needs and functionality.

Network/Server Functional Areas

Network Installation and Maintenance
Network Tracking and Performance Enhancement
Network Support
Server Installation and Maintenance
Server Tracking and Performance Enhancement
Server Support
Internet/Intranet

Network/Server Environments

Token Ring
Ethernet
Single LAN
Multiple stand alone LANS
Internetworked LANS
Backbone
TCP/IP Based

Operating Systems

Computer Associates/View Support
LINUX
MAC OS
MVS/TSO
Novell
OS/2
Tandem
UNIX
VM
Windows 2000
Windows NT
Windows XP

Electronic Mail Operating Systems

Lotus Notes
Microsoft Exchange
Novell Groupwise

4. Client/Support Services

Client/Support services involves all activities associated with the support of end-users of electronic data processing systems. Desktop support involves installing new and replacement computers and peripherals, resolving a variety of user problems, and providing training to help users become more productive with their IT systems.

Client/Support Services Functional Areas

Hardware Configuration/Installation
Hardware Maintenance/Repair
Hardware Upgrades
Micro Fiche Maintenance
Service Help Desk
Software Configuration/Installation
Software Image Maintenance
Software Upgrades
Training

Applications

Adobe Acrobat
Corel Office Suite (WordPerfect, QuattroPro, Corel Presentations, etc.)
Electronic Mail (Groupwise, LotusNotes, Outlook, etc.)
Execution Scheduling Processor
Internet Browsers (MS Explorer, Netscape, etc.)
Lotus Office Suite (WordPro, 1-2-3, etc.)
Microsoft Office Suite (Word, Excel, Powerpoint, Project, Access, etc.)
Remedy
Visio

5. Geographic Information System Analysis and Management

Geographic Information System (GIS) analysis and management involves assessing client needs and requirements, and system, application, and database design, implementation, and operational support with respect to the capture, management, analysis, and dissemination of spatial (map based) data.

ArcView
ArcInfo
MapInfo
MapGuide
GRASS
Blacklands GRASS
Autodesk MapGuide
AutoCAD MAP

6. Configuration Management

It includes performing version control, preparing or managing documentation, and specifying and identifying components required, and includes systems to prevent unauthorized alterations to the programs.

7. Security Administration

Develop and administer policies and procedures regarding data and access security in order to protect an organization’s information assets.

Security Enforcement
Development of Security Related Policies and Procedures

8. Systems Administration

Systems administration involves the successful processing and close coordination of customer information needs adhering to prescribed business rules while analyzing and monitoring enterprise business processing activities.

System Installation and Enhancement
System Testing/Quality Assurance/Control
System Maintenance
System Monitoring
System Integration/Interfaces/Enhancements

9. Information Technology Administrative Support

IT administrative support involves providing contract analysis and monitoring, vendor coordination and evaluation, budget and accounting, licensing analysis and monitoring, and administrative support to an IT organization.

Budgets (cost tracking, cost projections, etc.)
Budget Change Proposal (BCP)
Business Services
Contracts—Vendor Relations
Feasibility Study Report (FSR)
IT Policy Development
IT Strategic Planning
Post Implementation Evaluation Report (PIER)
Procurement/Purchasing
Special Project Report (SPR)

10. Hardware

AS400
Back-up devices
Direct Access Storage Disk (DASD) Maintenance and Support
Hardware Configuration/Installation
Hardware Maintenance/Repair
Hardware Upgrades
Hubs
IBM 3270
Macintosh
Mainframe
Minicomputers
PC—IBM Compatible
Peripherals (monitors, scanners, disk drives, etc.)
Routers
Servers (pentium-based, alpha)
Switches

11. Telecommunications

Telecommunication involves the analysis of business requirements to engineer call flow, feature selection, and trunk sizing to develop cost effective technology solutions that meet business needs following established industry and departmental standards. It also involves installing, testing, maintaining, and monitoring telecommunication systems to ensure proper functioning.

800 Network
Cable
Data
Voice
Voice Mail
Wireless (pagers, cellular phones, etc.)
Call Centers
Call Center Management Information System (CCMIS)
800 Network Services
Second level support
Intelligent Contact Management (formerly Intelligent Call Routing)
Interactive Voice Response/Voice Response Unit
Automatic Call Distributor
Historical Database Server Backup

12. Computer Facility Management

Space Planning
Environment (Temperature/Humidity)
Fire Suppression
Power Management
Data Wiring
Security